Care Coordination is an important buzz term in health care today. It’s easy to understand how a well coordinated hand off after a hospital stay can result in a better outcome for the patient and reduce the chance of readmission. But do we need to coordinate our coordinators? Between primary care, health plans and inpatient coordinators, are we confusing the patients and duplicating services? That was the topic at Care About Your Care, held Tuesday, October 8th at the Cooper Creek Event Center in Blue Ash.
The Greater Cincinnati Health Council and the Health Collaborative hosted the event with support from the Robert Wood Johnson Foundation. This event brought over 150 individuals from organizations across the care spectrum, including hospitals, primary care, nursing homes and payors, together in an effort to improve the coordination of care provided to patients in our community. The event was moderated by Dr. Barb Tobias, Medical Director of the Health Collaborative. Suzanne Burke, CEO of the Council on Aging, opened the day by providing a comprehensive overview of the current healthcare landscape for seniors in our community, the challenges that exist and the opportunities that we have to improve care coordination.
Dr. Shawn Ryan, a physician in the Emergency Department at Mercy Health, provided a physician’s perspective on the current fragmented state of healthcare system. He stressed the importance of improving the information flow and communication between care settings.
Following Dr. Ryan’s presentation, Dr. Tobias moderated a panel with representatives from the consumer segment, payors, primary care and home health, which provided each of their unique perspectives on what can be done to address the issue of uncoordinated care in our community. The general consensus was more work needs to be done in our community to coordinate the coordinators. Additional events are being planned for the first quarter of 2014 to continue the discussion around this critical issue.