Finalists Announced for The Health Collaborative’s 2017 Inspire | Healthcare Awards

Inspire 2017

16 Finalists Across Three Award Categories in population health, informatics, and quality improvement

MEDIA CONTACT:
Shannan Schmitt
Director of Communications
(513) 307-0328

Release Date: September 12, 2017

CINCINNATI – Sixteen finalists for this year’s Inspire | Healthcare Awards have been selected by The Health Collaborative across three categories in population health, informatics, and quality improvement. Winners will be named at the Inspire | Healthcare Celebration on Wednesday evening, November 1, 2017 at the Renaissance Hotel in downtown Cincinnati.

Each year, the nonprofit healthcare improvement organization hosts a dinner and awards event to recognize and celebrate the important work being carried out in our region to advance the triple aim of healthier people, better care, and lower costs. Other recognitions planned for the event include the Hoxworth Blood Center’s annual blood drive awards for hospitals, with recipients chosen by Hoxworth staff, and the Inspire Champion Award. The Inspire Champion is chosen annually by staff of The Health Collaborative to recognize an individual or organization that has exemplified the spirit of collaboration, engagement, and innovation toward the mission of improving health and healthcare in our community, and has inspired others to do the same.

Nominations for the Inspire | Healthcare Awards received by the organization over the past several weeks, across all three categories, demonstrate a diverse – and inspiring – cross-section of the innovative, transformational health and healthcare improvement initiatives throughout the region.

Finalists for this year’s Inspire | Healthcare Awards are as follows by category:

The 2017 Gen-H Population Health Award Finalists
  • Fifth Third Bank Benefits Team: Maureen Balent, Director, Benefits; Joy Byrwa, Manager, Benefits; Amy Donovan, Sr. Benefits Analyst; Kristin Kalan, Sr. Benefits Analyst
    • Supporting the health and wellness of 18,500 employees across the Fifth Third footprint – incentivizing healthy behaviors, providing opportunities for physical activity and healthy food choices, and supporting financial health and healthcare literacy.
  • Good Samaritan Free Health Center: Linda Smith Berry, Manager
    • Providing a broad spectrum of medical care, supporting chronic disease management, and addressing social determinants of health for more than 2,000 patients without access to health insurance in Hamilton County.
  • D4P Program: Health Care Access Now and YMCA of Greater Cincinnati
    • D4P, an intervention funded by the Ohio Commission on Minority Health, Health Care Access Now (HCAN) and the YMCA of Greater Cincinnati, provides low-income minority populations with care coordination specific to the prevention of type 2 diabetes and promotion of healthy lifestyle behaviors.
  • TriHealth HOPE Program (Helping Opiate-Addicted Pregnant Women Evolve): 
    • Helping Opiate-addicted Pregnant Women Evolve (HOPE) program provides safe and non-judgmental care to chemically dependent women throughout greater Cincinnati.
    • Project team members include:
      • Tosha Hill, HOPE Program Coordinator
      • Denise Wagner, Case Manager
      • Michael Marcotte MD, HOPE Program Medical Director
      • Sarah Jaeger, Program Assistant
      • Mary Burton, Nurse Manager
      • Karen Hills, Asst. Nurse Manager
  • “Interpreter on Wheels: Facilitating Communication in Any Language” program: TriHealth Language Services; Corinne Grandle, Linguistic Services Administrator
    • More than 1,700 patients have benefited from this innovative on-demand video technology implemented in response to the limited supply of local, in-person qualified medical interpreters.
  • TriHealth Outreach Ministries: Jennifer Brodbeck, Manager
    • TriHealth Outreach Ministries serves the community by providing services to identify and assist in people overcoming life barriers. Offices are established in communities that are more likely to have a disadvantage in accessing care, affording care, preventing and managing disease, obtaining an early diagnosis, having access to health information, and understanding medication and doctors’ instructions.
  • VITAS Healthcare
    • In 2017, VITAS Healthcare changed its approach to introducing hospice conversations by broadening its “Hospice Can Help” initiative to include screening the documentary film Being Mortal for its community and healthcare partners. To date, VITAS has presented the film to over 20 audiences and led each group in conversations around the importance of hospice in the lives of a multidisciplinary group of clergy, healthcare providers, and community members.
The 2017 Informatics Solutions Award Finalists
  • Newborn Hospital at Cincinnati Children’s Hospital Medical Center (CCHMC): Custom Neonatal Notifications
    • Developed an automated process for the Children’s Newborn Admission-Discharge-Transfer (ADT) project, saving both time for doctors and money for Children’s. With the help of this feed, Children’s is now able to see ADTs corresponding with any non-CCHMC facility in cases where a CCHMC doctor delivers a baby. This project has saved Cincinnati Children’s an estimated $1 million within the last 12 months.
    • Project team members include:
      • Tricia Duty, Application Coordinator II, Information Services
      • Matthew Powell, EMR Analyst, Information Services
      • Wayne Geers, Lead Software Developer, Information Services
      • Steve Metz, Lead Software Developer, Information Services
      • Robert Huddle, Business Manager, Perinatal Institute Administration
      • Karen Sparling, Assistant Vice President, Perinatal Institute Administration
      • Nicole Slonaker, Senior Quality Analyst
  • Mercy Health: hb/notify Innovation
    • Mercy implemented an innovative workflow combining internal notifications with hb/notify services, to provide care managers with a single patient worklist regardless of where the patient was admitted.
  • TriHealth: hb/notify: ED/IP Alert, Care Coordination Innovation
    • TriHealth has integrated care management notifications directly into Epic clinical workflows, as well as their data warehouse for analysis purposes, even when a TriHealth patient arrives at a non-TriHealth hospital. This service allows TriHealth to stay within Epic for management of these patients, regardless of whether that is real-time action or data analysis efforts.
    • Project team members include:
      • Beth Berter – Executive Director of Ambulatory Medical Management
      • Mufaddal Frosh – Manager Data Warehouse
      • Tom Hammergren – System Executive Analytics
      • Donna Peters – Director Application Solution Center
      • John Ward – Senior Vice President and CIO
The 2017 Richard M. Smith Leadership in Quality Improvement Award Finalists
  • Fast Track Home program: Council on Aging of Southwestern Ohio (COA)
    • Fast Track Home, through Elderly Services Program (ESP) in Hamilton and Clinton counties, connects older adults hospitalized at participating hospitals to essential in-home care services at the time of discharge. With support immediately available at home, these patients – and payer sources – can avoid costly nursing home placement as well as hospital readmissions, which often occur when patients aren’t ready to care for themselves without help.
  • Robert H. Collins, MD, FACS, Senior Vice President of Quality and Chief Medical Officer, TriHealth
    • Collins will retire this year after 34 exemplary years as both a clinician and medical administrator overseeing Clinical Quality at Bethesda North Hospital, Good Samaritan Hospital, Hospice of Cincinnati, TriHealth Evendale Hospital, and Bethesda Butler Hospital, in addition to two freestanding TriHealth emergency facilities.
  • Stephanie Meade, VP of Nursing, Mercy Health – West Hospital, Mercy Health – Cincinnati
    • Stephanie has succeeded in creating a culture of engagement among the nursing team, driving the strongest staff retention figures and the highest patient satisfaction scores & patient safety scores Mercy Health has ever experienced on the West Side.
  • Meeting the Controlled Substance Requirements for Prescribing Benzodiazepines and Opioids: Jonathan Sorscher, MD, Project Lead
    • Over 6 months, process changes improved the TriHealth compliance rate with OARRS (Ohio Automated Rx Reporting System) reporting to 100%, and controlled substances agreements to 90%, and the improvements have been sustained. These reports and agreements are shown to help prevent diversion and abuse of controlled substances among patients on long term opiates and benzodiazepines.
    • Project team members include:
      • Angela Fellner, PhD, CCRP – Clinical Research Coordinator
      • Rita Kleinmann – Medical Assistant
      • Matthew McCreary, MD – Resident MD
      • Rob Oliver, DO – Resident MD
      • Deanne Owens – Front Office Specialist
      • Jonathan Sorscher, MD – Project Lead
      • Francisca Webster – Medical Assistant & Office Coordinator
      • Constance Zimmer – Practice Manager
  • Improving Stroke Care in the ED: When Every Minute Counts!: Kim Schmeusser, MSN, RN, CEN, ED Nurse Educator & Project Lead
    • Since implementation, 63.6% of door-to-needle times were less than 60 minutes in two ED’s using a multidisciplinary approach for early recognition and treatment of stroke. Prior to the initiative, both facilities were achieving “door-to-needle” times of around 76 minutes.
    • Project team members include:
      • Donna Gorman, BSH, RN, CEN
      • Elizabeth Salyers, BSN, RN, CEN
      • Jonah Salyers, RN, CEN, TCRN, SCRN, EMT-B
      • Kim Schmeusser, MSN, RN, CEN – Project Lead
      • David Sens, RN, CEN
  • Achieving the 3-Day Target for Scheduling Alcohol and Drug Assessments: Bethesda Alcohol & Drug Treatment team; Mark Davis, Program Manager
    • Studies have shown the likelihood of abusers entering treatment is often <50%, in part related to the limited tolerance for treatment wait time, combined with high Ohio drug abuse rates. This project showed a 60% improvement in the capacity for assessment appointments, achieved by removing barriers for treatment entry.
    • Project team members include:
      • Mark Davis, Program Manager
      • Liz Harris, Primary Counselor and Team Leader
      • Lisa Jones, Intake Services Specialist
      • Bryan Smith, Assessor and Continuing Care Coordinator
      • Theresa Thomas, Intake Services Specialist
      • Missy Wullenweber, Alcohol and Drug Nurse Clinician

Key Inspire | Healthcare Dates:

      • September 19: Award Finalist Breakfast at The Health Collaborative (by invitation only)
      • November 1: Inspire | Healthcare event at The Renaissance Hotel, 36 East Fourth Street in downtown Cincinnati

Inspire | Healthcare event registration and information are available at http://healthcollab.org/inspire.

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About Inspire | Healthcare:

Inspire | Healthcare is the Greater Cincinnati and Northern Kentucky region’s premier annual healthcare event and awards celebration. The awards seek to recognize innovations by individuals, teams, and/or organizations in the areas of informatics, quality improvement, and population health. Other awards given annually include the Inspire Champion Award and the Hoxworth Blood Drive Awards, with separate nomination and judging processes. For more information about Inspire | Healthcare, visit healthcollab.org/inspire.

About the Health Collaborative:

The Health Collaborative strives to lead data-driven improvement initiatives that result in healthier people, better care, and smarter spending. Based in Cincinnati, we work with those who provide care, pay for care, and receive care, to find mutual solutions to healthcare’s most challenging problems. For more information about The Health Collaborative, visit healthcollab.org.

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