ENPC Fulfills Teaching Requirements for Houston Guest

ENPC Instructors with Ade Olanrewaju
(L-R) Stephanie Mackey, Bethesda Butler Hospital; Margot Daugherty, CCHMC; Tina Carlisle, CCHMC; Kelly Harrison, The Health Collaborative; Joe Hughes, AirCare; (Front) Ade Olanrewaju, Roxell Emergency Management Resources in Houston, TX
Last week’s Emergency Nursing Pediatric Course (ENPC) hosted a special guest hailing all the way from Houston, Texas!

Ade Olanrewaju RN is Director of Operations at Roxell Emergency Management Resources in Houston, Texas. She came to Cincinnati to complete her teaching requirements to become an ENPC instructor. The class was held on May 23-24 at the Mercy Corporate office in Norwood, with 19 students in attendance.

Ms. Olanrewaju followed up with a heartfelt note after the course: “I want to begin by saying a very huge thank you for accommodating me in your ENPC class! I got to  meet some really nice people and future training partners as we travel the world teaching TNCC and ENPC. Thank for your great contributions to our community health and education.”

Sharing knowledge and best practices can be a crucial part of nursing education. As ENPC instructor Margot Daugherty of Cincinnati Children’s Hospital Medical Center commented, “Ade brought a wealth of information and culture to the class that we are still discussing! I look forward to working with her in the future.”

Gen-H Team Competes in Tier 1’s “The Scurry” [PHOTOS]

By Olivia Ritter, Communications Specialist

On Friday, May 11, teams of four gathered in the downtown Cincinnati area to compete in the collection of activities known as The Scurry, presented by Tier 1 Performance Solutions. 

Each year The Scurry raises money to benefit Cincinnati Children’s Hospital Medical Center’s program known as Surviving the Teens, a teen suicide prevention campaign that provides resources to help guide teens and families through the ups and downs they might face.

The Scurry: Gen-H Team

Our own Gen-H team consisted of Sara Bolton, Senior Director of Programs and Services; Jason W. Buckner, SVP of Informatics; Jane Muindi, Director of Operations; and Dr. Richard Shonk, Chief Medical Officer; all of whom were willing to take on the challenge that has been compared to “The Amazing Race.” As Jane described it, “For those that have wondered how they would fare in the ‘Amazing Race’ this was the event to test out mental, emotional, and physical strengths while supporting such a worthy cause.”

The four had no idea what they were getting themselves into as first time Scurriers. As Sara put it, “I didn’t know what to expect as a first time Scurrier. The day kicked off with an ominous forecast, and the Scurry was about ENDURANCE… and I must say, that was accurate! But, it turned out to be so much fun and the weather cooperated after all.”

The competitors were not given information about any of the challenges or locations beforehand, adding to the element of anticipation. According to Jason Buckner, “The best part of the event was that we had no idea where we were going or what we were supposed to be doing… what an amazing experience it was!”

The collection of challenges and activities covered much of the downtown core and surrounding areas, with stations located at key landmarks. As Jane describes, “We went from Downtown to OTR, then to Covington, Newport, and Mt. Adams, and back to Downtown doing various challenges that took us out of our element. Sara did a great job being our navigator, Jason showed us his sportsmanship, Dr. Shonk displayed his musical/vocal skills, and all in the spirit of teamwork with the goal of not being last!”

Throughout the challenges the team members got to find out new and interesting things about each other. Jane says “Jason was born to play knockerball,” a game where you play soccer but your entire upper body is in a bubble, Jane took not one but TWO whipped cream pies to the face like a champ, and the team discovered that Dr. Shonk has a pretty mean layup.

The Scurry: Gen-H Team

“It was really a team effort, and we learned quickly who was good at what and probably more importantly, to let them take the lead,” Dr. Shonk shared. “This was certainly an important take-home message. Among the four of us we had a good balance of talent and what we lacked, Jason was very good at coaching us through it.”

One of the greatest moments though, according to Jason, “was watching Dr. Shonk sing Garth Brooks’ ‘Friends in Low Places’ in front of a full bar of people.” Dr. Shonk responded, “It was fun – and as Sara was constantly reminding me, ‘You’re only as old as you feel!’ I can’t speak for the others but by the end of the day, I had to admit what she said was true. I felt every bit of my age!”

The Scurry: Gen-H Team

In the end, everyone agreed it was “an excellent way to spend a day contributing to a worthwhile charity,” “an awesome day,” and as Sara said, “It turned out to be so much fun. We got to explore the city while participating in physical and mental challenges on a beautiful (albeit hot & sweaty) day. I loved having a chance to hang out with colleagues and meet some new friends.”

PHOTO GALLERY

Gen-H Team Competes in Tier 1’s “The Scurry” [PHOTOS]

On Friday, May 11, teams of four gathered in the downtown Cincinnati area to compete in the collection of activities known as The Scurry, presented by Tier 1 Performance Solutions.

Each year The Scurry raises money to benefit Cincinnati Children’s Hospital Medical Center’s program known as Surviving the Teens, a teen suicide prevention campaign that provides resources to help guide teens and families through the ups and downs they might face.

Our own Gen-H team consisted of Sara Bolton, Senior Director of Programs and Services; Jason W. Buckner, SVP of Informatics; Jane Muindi, Director of Operations; and Dr. Richard Shonk, Chief Medical Officer; all of whom were willing to take on the challenge that has been compared to “The Amazing Race.” As Jane described it, “For those that have wondered how they would fare in the ‘Amazing Race’ this was the event to test out mental, emotional, and physical strengths while supporting such a worthy cause.”

The four had no idea what they were getting themselves into as first time Scurriers. As Sara put it, “I didn’t know what to expect as a first time Scurrier. The day kicked off with an ominous forecast, and the Scurry was about ENDURANCE… and I must say, that was accurate! But, it turned out to be so much fun and the weather cooperated after all.”

The competitors were not given information about any of the challenges or locations beforehand, adding to the element of anticipation. According to Jason Buckner, “The best part of the event was that we had no idea where we were going or what we were supposed to be doing… what an amazing experience it was!”
The collection of challenges and activities covered much of the downtown core and surrounding areas, with stations located at key landmarks. As Jane describes, “We went from Downtown to OTR, then to Covington, Newport, and Mt. Adams, and back to Downtown doing various challenges that took us out of our element. Sara did a great job being our navigator, Jason showed us his sportsmanship, Dr. Shonk displayed his musical/vocal skills, and all in the spirit of teamwork with the goal of not being last!”

Throughout the challenges the team members got to find out new and interesting things about each other. Jane says “Jason was born to play knockerball,” a game where you play soccer but your entire upper body is in a bubble, Jane took not one but TWO whipped cream pies to the face like a champ, and the team discovered that Dr. Shonk has a pretty mean layup.

“It was really a team effort, and we learned quickly who was good at what and probably more importantly, to let them take the lead,” Dr. Shonk shared. “This was certainly an important take-home message. Among the four of us we had a good balance of talent and what we lacked, Jason was very good at coaching us through it.”
One of the greatest moments though, according to Jason, “was watching Dr. Shonk sing Garth Brooks’ ‘Friends in Low Places’ in front of a full bar of people.” Dr. Shonk responded, “It was fun – and as Sara was constantly reminding me, ‘You’re only as old as you feel!’ I can’t speak for the others but by the end of the day, I had to admit what she said was true. I felt every bit of my age!”

In the end, everyone agreed it was “an excellent way to spend a day contributing to a worthwhile charity,” “an awesome day,” and as Sara said, “It turned out to be so much fun. We got to explore the city while participating in physical and mental challenges on a beautiful (albeit hot & sweaty) day. I loved having a chance to hang out with colleagues and meet some new friends.”

Disaster Preparedness Leader Retires from The Health Collaborative

Tonda Francis, VP of Regional Coordination and Clinical Initiatives

May 31 will mark the end of an era for disaster preparedness and emergency readiness in the Tristate region: it’s the day Tonda Francis, VP of Regional Coordination and Clinical Initiatives, retires from The Health Collaborative after 15 years of dedicated service.

Tonda’s early career was spent as an EMT, an emergency department nurse, and Director of Emergency Services for Mercy Health, a role spanning more than 20 years. After earning her MSN from Xavier University, her “second career” began when she came to the Greater Cincinnati Health Council during the post 9/11 era, when disaster preparedness was brought to the forefront of every discussion.

Tonda served as the first project lead for our region’s “HRSA” bioterrorism readiness grant awarded to 17 area hospitals by, and named for, the Health Resources and Services Administration under the U.S. Department of Health and Human Services – click here to read an article accounting the first grant received in 2004, continuing through today. She also took responsibility for leading the Council’s, and now the Collaborative’s, Trauma Coalition including centralizing trauma education and instituting data-driven improvement initiatives in the region.

To capture Tonda’s impact on our region’s collective readiness for natural or man-made disasters, and the impression she’s leaving in the memories of her colleagues, we asked those who know her best to share their thoughts and wishes for her departure. Here is what they had to say:

Margot Daugherty MSN, MEd., RN, CEN
Education Specialist II, Trauma Service
Cincinnati Children’s Hospital Medical Center

I have known and/or worked with Tonda for the past 27 years. Throughout her tenure at The Health Collaborative we have worked closely to establish regional trauma education in our region. Her tireless efforts to unify the education efforts of the trauma hospitals has improved the availability of courses and has helped to create a collaborative effort between institutions.

Not only do we host these classes together, staff members have the rare opportunity to network and share experiences with others from organizations other than their own during these educational offerings. This helps to create a united front in the treatment of the injured patient.

Tonda: I thank you for your insightfulness and willingness to see the big picture. I’m also thankful for our shared love of lakes even if yours is Cumberland!! Let me know when you’re ready to come to a ‘real’ lake! I wish you the best in your retirement.


Steven J. Englender, MD, MPH
Director, Center for Public Health Preparedness
Cincinnati Health Department

I have had the privilege and pleasure to work with Tonda during her entire tenure as Regional Health Coordinator. We have shared countless hours developing plans for events and exercises, staffing the ESF 8 [Emergency Support Function #8 – Public Health and Medical] desk at the Regional Operations Center, and responding to outbreaks, epidemics, and pandemics. For more than a decade I’ve considered her a most valued colleague and friend. She will be greatly missed as she transitions to a well-earned and deserved retirement.


Beth Gatlin
Director, ASPR Emergency Preparedness
The Center for Health Affairs

Thanks for the chance to wish Tonda the best, because she is the best. I met her 13 years ago when I came into the same position she has, only I was located in the Cleveland area. My boss told me to get a hold of Tonda Francis in Cincinnati to glean what I could from her regarding the ASPR grant program. She told me that Tonda was the person who understood the grant the best and that I would learn a lot from her. So, I made the 4 ½ hour trek to Cinci to meet this person.

We spent an afternoon at a pizza shop and talked and talked. She gave me her insights and totally influenced my attitude toward my new job.

I have learned to listen to Tonda when she speaks because she always has the logical perspective. When many of us are flying off the handle and frustrated with the “system” we listen to Tonda and she is a calming voice. I appreciate her and will miss her at work. She is not only a co-worker but also a friend with whom I have shared many experiences, laughs, and many martinis. She may be gallivanting all over the country having a great time in retirement but she will not be forgotten among her coordinator friends. At every meeting we will continually ask ourselves, “What would Tonda say?” We wish her the very best. She deserves it.


Kelly Harrison
Manager, Regional Trauma Services
The Health Collaborative

Working with Tonda over the past eight years has been a great pleasure!  She has taught me many things I will continue to use throughout my career. Best of luck in retirement Tonda, you will be missed!


Tim Ingram
Health Commissioner
Hamilton County Public Health

I’ve known Tonda since the Emergency Preparedness grant started in 2001. Through Tonda’s leadership, the hospital systems and public health systems throughout our region are better prepared and better aligned to respond to any type of disease outbreak due to terrorism or a naturally occurring event.

I would add that she’s been a great friend and leader to public health, as we have had to change the culture and mindset among hospital staff and public health staff that bioterrorism events require us to serve as a first responder.


Tim Ingram, Hamilton County Health Commissioner
Tim Ingram, Hamilton County Health Commissioner

Nakia McGraw
Manager of Support
The Health Collaborative

First, congratulations on your retirement, Tonda – it’s hard to believe the time is here! I had the privilege of working for Tonda for over a decade in the emergency readiness department. What can I say about Tonda? She is an extraordinary boss, leader, public servant, advocate, and most importantly, a true friend. I will be forever grateful for her words of wisdom and nurturing guidance.

It’s hard to imagine a “work world” without Tonda, but I know that our region is well prepared because of her tireless service and dedication. Tonda, you are a one-of-a kind person and will be missed dearly. Wherever the next path takes you I wish you all the happiness – this is your time – enjoy every moment!
Many Thanks,
Your # 1 fan – Nakia

PS: Funny story – I once asked Tonda how she kept her long nails from breaking and she said the secret is greasy burgers & food! 😊


Heleena McKinney, Manager, Healthcare Workforce Innovation
Heleena McKinney, Manager, Healthcare Workforce Innovation
Heleena McKinney
Manager, Healthcare Workforce Innovation
The Health Collaborative

One day, I expressed to Tonda that I was worried about the possibility of my mom falling again, and she took the time to connect me to one of her colleagues in Northwest Ohio who helped my parents out and even put on an ongoing event for their community center about fall prevention.

Tonda: I know it may seem like a small thing, but I really appreciate you for taking the extra step and for following up with me to make sure we had that resource. My mom even shared how she almost fell a couple of months ago but was able to avoid it using the things she learned. Thank you so much for that and for always sharing a smile.


Dr. Colleen O’Toole
Chief Administrative Officer
The Health Collaborative

I had the good fortune of being Tonda’s preceptor when she was finishing her Master’s degree at Xavier, and from that experience, knew what a great addition she’d be to the Health Council’s staff as its VP overseeing emergency preparedness.

It was at a time, following 9/11, when we were significantly increasing our role in preparedness activities and with her extensive experience working in and overseeing hospital emergency departments as well as previously working as an EMT, she was perfect for the new position. Plus, who other than Tonda would have had both the political acumen and patience to deal with the state and federal disaster response bureaucracies? The biggest blessing in Tonda’s retirement will be that she won’t have to submit any more applications, budgets, spending plans, or myriad revisions through GMIS, Ohio’s Grants Management Online Information System!

It’s impressive to reflect upon how far the Council’s and now the Collaborative’s emergency preparedness programs have grown, become more sophisticated, and been so successful because of Tonda’s leadership. She’s nurtured relationships with all the partner response agencies, such as police, fire, emergency management, and public health, to name a few – and has earned the solid respect of their leaders.

In addition, she’s taken on a number of very important clinical initiatives over the years including standardizing maternity hospitals’ approach to testing delivering moms and their babies for opioids and Hepatitis C, a critical component in the quick treatment of babies born with addiction and stemming the spread of Hep C.


Colleen O'Toole PhD, Chief Administrative Officer
Colleen O'Toole PhD, Chief Administrative Officer

It’s been my pleasure and honor to know and work with Tonda over the years and I wish her fun, adventure, health, and great wine in her well-deserved retirement!!


Robin Thomas RN, BSN
Regional Emergency Preparedness Coordinator
The Health Collaborative

Tonda was very supportive of my regional public health coordinator role. I really enjoyed collaborating with her on both public health and healthcare preparedness.


Jared Warner, MEM, RS
Health Commissioner
Highland County

Though she may not realize it, Tonda has had as much influence and impact on my professional development as anyone I have ever worked with. She taught me how to gracefully tell people things that they don’t want to hear, how to respectfully disagree with someone, how to follow through on commitments, how to create change, and most of all, what it means to be a bold leader.

One of the things that always amazed me about Tonda is her openness and support of innovation. Often, someone who has seen and done as much as Tonda will be set in their thinking. Tonda continues to be an innovator, and is often out in front of the state in developing tools and resources for our region. She is the reason our region of the state has such a strong sense of collaboration and regional coordination, and why we are seen as leaders in healthcare preparedness in Ohio.

I don’t think I can find the right words to truly capture the impact Tonda has had on me personally, on the work of emergency planning and preparedness in Ohio, and on the safety of our community. How do you summarize decades of service into a few lines? Maybe something simple is best. Tonda has served her community faithfully, tirelessly, and with the utmost excellence. She has been a true mentor, leader, and friend, and I wish her a very happy retirement.



The Health Collaborative staff will host an open house at 615 Elsinore Place, Suite 500 on Wednesday, May 30 from 2:30-4:30pm, to allow colleagues and friends to stop in and wish Tonda well as she embarks on the next chapter: RETIREMENT. Please join us as you’re able – no RSVP required.

NTAM 2018: Enjoy Recreational Vehicles Safely

By Olivia Ritter, Communications Specialist
Presented by the Tristate Trauma Coalition

Celebrating its 50th anniversary in May 2018, the American Trauma Society (ATS) is presenting its 30th National Trauma Awareness Month (NTAM).  This year’s focus is on trauma associated with recreational vehicles such as dirt bikes, ATVs, golf carts, jet skis, snowmobiles, etc.

In 2017 there were 139 reported trauma injuries related to recreational vehicle driving in the tri-state area.  49% of those were not wearing helmets or any protective clothing.  Of the 139 injured, 58 were tested for being under the influence of alcohol, with 21 testing positive; and 19 patients had a positive drug screen out of the 32 tested.

Many accidents and injuries caused by recreational vehicles can be prevented by wearing a helmet or being smart while driving.  Always remember to wear a helmet and never operate a vehicle while under the influence of drugs or alcohol.

For more information on regional trauma awareness and statistics, please contact Kelly Harrison, Manager of Regional Trauma Services, at kharrison@healthcollab.org.

Infographic on 2017 RV-related trauma

Staff Spotlight: Matt Wollman, Data Optimization Coach

Matt Wollman, Data Optimization Coach

We had a chance to sit down with Matt Wollman, our new Data Optimization Coach working with the CPC+ team, and learn a little bit about what makes him tick.

Matt came to us from Cincinnati Children’s Hospital Medical Center, where he was a Data Management Coordinator with the Shared Resources Group of the Cancer and Blood Diseases Institute. 

Q: Hi, Matt! Could you give us an overview of your role at THC?

A: My role has a few different facets, mainly I am a CPC + practice facilitator & data optimization coach. The data optimization role is still new and in development, depending on the future needs of our participating practices and other practice facilitators as we work together to achieve our practices’ goals. As a facilitator & coach I act as a resource to guide our practices through their CPC+ requirements, and I am also a liaison to the CPC+ team on the national/federal level.

Q: What is your favorite part of your job so far?

A: So far, it’s that every day is different. The lack of monotony is great!

Q: Where did you grow up, and how has it shaped who you have become?

A: I grew up in Cincinnati on the east side of town and am a Turpin HS grad. Moving away for seven years after high school made me feel an even stronger sense of connection to my community, and made me want to work to improve our community and Cincinnati as a whole, particularly in the realm of health and healthcare.

Q: Where did you live when you moved away?

A: I lived in Athens, OH for five years and then in Louisville, KY for two, both for school.

Q: What’s your favorite stress-relieving activity outside of the office, and why?

A: I manage my stress through exercise, specifically lifting weights. I find it meditative. I go to the YMCA in OTR which has just been renovated – it’s great!

Q: What are you most proud of, personally or professionally?

A: I used to work on a project with ArtWorks called the Hero Design Company, where we made superhero capes for kids at Cincinnati Children’s. It was really, really cool. We came up with a co-design process so that each child would have their own logo design that represented something that made that child special. Then we worked with teenagers to design the capes, taught the teens how to sew, and delivered the capes to the kids within a week of their “order.” The kids got to test their cape designs and run around like superheroes – it was amazing. I don’t know if I’ll ever do anything that cool again.

Q: Where is your favorite vacation spot? 

A: Outer Banks, NC: I love the ocean and it’s a really mellow vibe there. I also have great memories of being there because it’s where we always went for family vacations, so it has that nostalgic factor for me as well.

Q: Yin-yang question: puppies or kittens?

A:  Puppies – but not I’m judging cat people…I just feel like you could put puppies up against almost anything else and 9 times out of 10 you’d have to go with the puppy!

Q: What’s the oddest job you ever had (besides this one)?

A: I worked construction for a summer as a teenager – that was a weird glimpse into how things get built. I once got chased off a hospital roofing job once, along with my coworkers, because we were causing dust to fall from the ceiling into the surgical theater during an actual surgery. My foreman also claimed to run from the police on a weekly basis, which didn’t make him a very good mentor for me as an 18-year-old…

Q: If you could be in a movie of your choice, what movie would you choose and what character would you play?

A: I would be Iron Man & save the world – I love superhero movies!

Connect with Matt on all things superheroes and more: mwollman@healthcollab.org

Customer Service Spotlight: Tracye Perkins


Our focus for May hb/suite news is on Customers and Customer Service (click here to read more). 

We met up with Tracye Perkins, Senior Technical Support Analyst, for a quick Q & A. Tracye is one of our customer service specialists and that “voice on the other end of the line” when you call for technical issues.

 

By Lisa Sladeck, Event Administrator

Tracye Perkins, Sr. Technical Support Analyst

Q: Hi, Tracye! What’s your favorite stress-relieving activity outside of the office, and why?
A: Working out at the gym every day. I strive toward living a healthy life and it also helps me to sleep better every night.

Q: What color toothbrush do you pick at the dentist?
A: I would choose a green toothbrush because it is my favorite color.

Q: Have you ever met a celebrity? If yes, who was it? Were they nice?
A: I have had the opportunity to meet three celebrities close to Cincinnati’s heart: Pete Rose, Johnny Bench, and Joe Nuxall. Pete and his wife lived in the same neighborhood as I did in Covington, KY. Then I met Joe at the Reds Stadium – I was there with friends for a game and we were sitting in the private box section and Joe came in to meet us. I had my picture taken with him. Finally, I went to the Precinct for dinner with some of my friends, and Johnny Bench was there and we all got to meet him. All three were really nice guys!

Q: What is the best Girl Scout cookie and why?
A: I don’t eat a lot of sweets, but if I had to pick one it would be the plain butter cookie and that’s only because I don’t really care for any of the other ones.

Q: What would your perfect meal entail?
A: Even though I eat very healthy, I can’t refuse fried chicken, mashed potatoes, and green beans – believe it or not. I will eat this type of meal when I am with my parents in Kentucky.

Connect with Tracye! She can be reached at tperkins@healthcollab.org – or you can always call the Customer Service help desk at (513) 469-7222. 

Customer Service Spotlight: Harold Philpot

Harold Philpot, Technical Support Analyst

Our focus for May hb/suite news is on Customers and Customer Service (click here to read more).

We spent a few minutes with Harold Philpot, Technical Support Analyst, who is one of our customer service specialists and that “voice on the other end of the line” when you call for technical issues. 

By Lisa Sladeck, Event Administrator

Q: Hi, Harold! Can you tell us a little about your favorite part of your job?
A: My favorite part of my job is providing excellent customer service to all of our customers, solving any issues they may have, and seeing end results. I also like the variety of talking to different customers on the phone every day, and getting to know some of our long-term customers despite rarely getting to meet face-to-face.

Q: What are you most proud of, personally or professionally?
A: My nine grandchildren. I love to spoil them and then send them home! I enjoy going with them to the parks, zoo, choir concerts, grandparents’ day at school, sports, church activities, and taking them on family vacations.

Q: What color toothbrush do you pick at the dentist?
A: I would choose blue toothbrushes because of the University of Kentucky Wildcats. I bleed Kentucky blue! Just look at my desk.

Q: Tell us a bit about your most favorite vacation ever.
A: My favorite vacation is when I went out west. My wife and I went through 15 states in two weeks! I enjoyed Arizona the most because we stopped to see a lot of the views of the Grand Canyon.

Q: Have you ever met a celebrity? If yes, who was it? Were they nice?
A: I met Anthony Munoz, former Cincinnati Bengals offensive tackle, in 1989 at his home.

Q: What would your perfect meal entail?
A: I love Montgomery Inn barbecue ribs and Graeter’s ice cream – Chocolate Coconut Almond is the best!

Hungry for more? Reach out to Harold at hphilpot@healthcollab.org – or you can always call the Customer Service help desk at (513) 469-7222.

Conference Attracts 100+ Trauma Data Management Pros

Trauma Data Management Conference

Thank you to all who attended Trauma Data Professionals: The Driving Force of Data Management!

As shared by:
Joyce Burt, Southwest Ohio Regional Trauma System
Kathy Cookman, Northwest Ohio Regional Trauma Registry
Roxanna Giambri, Central Ohio Trauma System
Kelly Harrison, Tristate Trauma Coalition
Olivia Houck, Northern Ohio Trauma System
Deanah Moore, Northeastern Ohio Regional Trauma Network

We had a great time in Columbus on April 27 for the Trauma Data Professionals: The Driving Force of Data Management conference and we hope you did too! It was great to see old friends and make new connections. We had a wonderful turnout with over 100 attendees from across Ohio and neighboring states.

Our emcee for the day, Diane Simon, kept the day lively with her humor. Diane presented the patient scenario of the Krash family of four: Ramona, JJ, Jimmy, and Jane Krash, who were involved in a single-vehicle rollover crash. The scenario was used throughout the day.

We started with breaking down the basics. The audience participated in a fun and interactive question and answer session, raising paddles to give their response.

Next up, Kathy Cookman shared her coding expertise, reviewing diagnoses and procedures. Discussion was held on proper ICD-10 and AIS coding based on the information provided in the medical charts for each of the Krash family “patients.”

Wanda Bowen and her colleague Samantha Baker discussed data sharing and reporting.  They identified different tools for presenting data and provided tips and tricks to simplify the data.

Carrie Lang’s enthusiastic delivery on performance improvement (PI) kept the attendees engaged, learning about the importance of PI and how to use it within your system.

Olivia Houck took us through the roadway to research, explaining types of research, benefits, examples, and much more.

Trauma Data Management Conference attendees

We ended the day with a lively presentation by Jill Jakubus on data validation.

The event wouldn’t have been as successful without the generous support of our sponsors:

Be sure to check out the sponsors’ websites to learn more about the organization.

Thank you again to all the attendees, presenters, and sponsors that participated in the event!

Staff Spotlight, Mother’s Day Edition: Marie Ritter

Our new Communications Specialist, Olivia Ritter, is the daughter of our Director of Financial Reporting, Marie Ritter! Olivia just happened to start her job on the Tuesday before Mother’s Day (and on her birthday, at that).

Who better to interview Marie for a Staff Spotlight than Olivia?

OR: Hi, Mom! Could you give us a quick overview of your role at THC?
MR: I am responsible for providing management and executives with accurate financial information in a timely manner in order for them to make healthy business and operational decisions.
OR: What is your favorite part of your job?
MR: My favorite part of my job is working with such a great group of people and providing them with useful information that helps them with their day to day work.
OR: Where did you grow up, and how has it shaped who you have become?
MR: Although I spent the first 10 years of my life in Latin America and Massachusetts, I primarily grew up in Connecticut. Because of this, I really enjoy traveling and learning about different places both domestic and foreign.
OR:What’s your favorite stress-relieving activity outside of the office, and why?
MR: I love to work out by taking step or Zumba classes. I make sure to do this 5 to 6 times a week. I believe that by taking an hour to myself I am a better mom for it.
OR: What are you most proud of, personally or professionally?
MR: Personally, I am most proud of my family. I have a great husband and wonderful kids who are all healthy and doing well in their careers/school. Professionally, I am most proud of the work we do here at THC: for a small department of three people, we get an astonishing amount of work done.
OR:Where is your favorite vacation spot? Or, tell us a bit about your most favorite vacation ever.
MR: My favorite vacation spot is anywhere on a beach, preferably the Atlantic. There is nothing more relaxing than sitting in a chair and reading a book and listening to the waves. My favorite vacation was in 2016 when we went to Playa del Carmen, Mexico.
OR: What book are you currently (or most recently) reading?
MR: I just finished the novel Strangers by Ursula Archer and Arno Strobel. I love to read, I’m always in the middle of a book and mostly I read mysteries of any kind.
OR: Have you ever met a celebrity? If yes, who was it? Were they nice?
MR: Yes, when I was in high school I met Michael Bolton and was bold enough to give him a kiss. When Jeff and I got engaged it was at a Def Leppard concert and we were invited backstage to celebrate with the band. We were invited backstage again a few years later when they came back into town.
OR: What would your perfect meal entail?
MR: My favorite meal is the one my mom cooks every Thanksgiving: turkey, mashed potatoes, vegetables, and apple pie for dessert. It would be even more perfect if it had no fat, carbs, or calories!
OR: If you could, what time period would you visit in history?
MR: I don’t want to go back in history, I would like to jump ahead in time and see how things are going to be in the future. I keep waiting for flying cars that fold up into a briefcase like on The Jetsons.
OR: What is your favorite part about working with your daughter?
MR: My favorite part is the time we get to spend alone in the car on the way to and from work. That’s when the best conversations happen.

Get in touch!

Olivia: oritter@healthcollab.org 
Marie: mritter@healthcollab.org

Happy Mother’s Day to all MOMS – and happy birthday, Olivia!