Our focus for May hb/suite news is on Customers and Customer Service (click here to read more). 

We met up with Tracye Perkins, Senior Technical Support Analyst, for a quick Q & A. Tracye is one of our customer service specialists and that “voice on the other end of the line” when you call for technical issues.


By Lisa Sladeck, Event Administrator

Tracye Perkins, Sr. Technical Support Analyst

Q: Hi, Tracye! What’s your favorite stress-relieving activity outside of the office, and why?
A: Working out at the gym every day. I strive toward living a healthy life and it also helps me to sleep better every night.

Q: What color toothbrush do you pick at the dentist?
A: I would choose a green toothbrush because it is my favorite color.

Q: Have you ever met a celebrity? If yes, who was it? Were they nice?
A: I have had the opportunity to meet three celebrities close to Cincinnati’s heart: Pete Rose, Johnny Bench, and Joe Nuxall. Pete and his wife lived in the same neighborhood as I did in Covington, KY. Then I met Joe at the Reds Stadium – I was there with friends for a game and we were sitting in the private box section and Joe came in to meet us. I had my picture taken with him. Finally, I went to the Precinct for dinner with some of my friends, and Johnny Bench was there and we all got to meet him. All three were really nice guys!

Q: What is the best Girl Scout cookie and why?
A: I don’t eat a lot of sweets, but if I had to pick one it would be the plain butter cookie and that’s only because I don’t really care for any of the other ones.

Q: What would your perfect meal entail?
A: Even though I eat very healthy, I can’t refuse fried chicken, mashed potatoes, and green beans – believe it or not. I will eat this type of meal when I am with my parents in Kentucky.

Connect with Tracye! She can be reached at tperkins@healthcollab.org – or you can always call the Customer Service help desk at (513) 469-7222.