2016 Winner: Linda Juengling, MSN, RN, NE-BC, Director of Nursing for Critical Care at Good Samaritan Hospital

Inspire | Healthcare, Greater Cincinnati’s premier healthcare event and awards ceremony, is set for November 1 at the Renaissance Hotel downtown. Here at The Health Collaborative, the excitement is already building: we’re looking forward to once again convening several hundred of our members, partners, and friends as we celebrate and raise a toast to the innovators and change-makers that are raising the bar for health and healthcare in Cincinnati and beyond – and we need your help.

The Health Collaborative is now accepting nominations for the Informatics Solutions Award, the Gen-H Award, and the Richard M. Smith MD Leadership in Quality Improvement Award.

Now in its 14th year, the Richard M. Smith MD Leadership in Quality Improvement Award was created to recognize an individual or team that has identified an opportunity to improve patient care and safety, and applied the PDSA (Plan-Do-Study-Act) principles of quality improvement to develop a successful intervention.

To be considered for the award, nominees’ work should focus on a clinical or non-clinical project that impacts patient care and/or experience. Examples include: medication management, falls prevention, infection control, emergency preparedness, care transitions/ warm handoff, access to care, care management, or complex disease management.

Do you know of a care delivery quality improvement innovator who deserves recognition from the Greater Cincinnati region’s healthcare community? Nominate a co-worker, colleague, or friend today at healthcollab.org/inspire. The deadline to submit nominations is July 28, 2017Deadline extended to August 4!

All award finalists receive two complimentary tickets to both the awards finalist breakfast on September 19 AND the Inspire | Healthcare event on November 1, and are featured in the 2017 Cincinnati Magazine “Top Docs” issue hitting newsstands in December. Nominees must have demonstrated measurable improvements in the Triple Aim areas of healthier people, better care, and smarter spending, and must be organizational members or customers of The Health Collaborative.

A tradition of continual improvement

In 2016, our award winner was Linda Juengling, MSN, RN, NE-BC, Director of Nursing for Critical Care at Good Samaritan Hospital, who recognized an opportunity to improve the identification and resolution of issues related to the delivery of safe, timely, and efficient care by developing the structure and format for Good Sam’s “Level Two Huddle.”

At Good Sam, each hospital department conducts a Level One Huddle in their respective area. The purpose of the huddles is to communicate potential or existing safety issues facing patients and team members, increase safety awareness, and foster a culture of safety.

Hospital managers and team members then attend the Level Two Huddle, where they bring concerns or barriers to patient care that cannot be addressed at the departmental level. Issues are assigned to “owners” and taken offline for resolution. The Level Two Safety Huddle began in April 2016 and then were expanded to include weekend huddles in July 2016.

Linda Juengling
Linda Juengling (L) with Linda Smith-Berry (R), widow of Richard M. Smith

“The Level Two Huddle provides a well-structured and time-limited approach to preventing safety events and resolving process issues leading to safety concerns,” said nominator Paula Niederbaumer, MSN, RN, NEA-BC. “This rapid-fire improvement, grounded in a coordinated and expedited process, did not occur prior the Level Two Huddle.”

A deep pool of 2016 finalists

Despite Linda’s impressive quality improvement solution, our judges were challenged by selecting a winner from the pool of last year’s innovative nominees. Finalists for the 2016 Richard M. Smith MD Leadership in Quality Improvement Award included:

  • Council on Aging of Southwestern Ohio for Care Transitions health coaching, intervention, and medical adherence program for hospitalized older adults
  • “Decreasing Obstetric Harm with a Patient Driven Protocol” team at Mercy Health Family Birthing Center, for reducing vaginal tears that occur during labor
  • Leadership Saves Lives Coalition at St. Elizabeth Healthcare, for reducing inpatient heart attack deaths by influencing organizational culture
  • “Reducing Falls and Restraints on a Senior Behavioral Health Unit” team at TriHealth’s Good Samaritan Hospital, for reducing fall rates and restraint times on the Senior Behavioral unit
  • “Maintenance Matters: Improving Patient Adherence to Adult Health Guidelines through Optimized Office Workflows” team at TriHealth’s Bethesda Family Practice, for improving patient adherence to adult health maintenance guidelines
  • “TriHealth Employees: Making ‘Sharp’ Moves and Preventing Sharps Injury” team at multiple TriHealth facilities, for decreasing the number of employee percutaneous injuries by 41% in 2015

Click here for more about the 2016 finalists and their quality improvement initiatives.

For questions or more information, please contact Amy Goetz, Communications Coordinator and Inspire awards manager, at agoetz@healthcollab.org.